Returns & Exchanges Policy

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Returns & Exchanges

You have
30 calendar days to return or exchange an item from the date you received it. To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging, and you will need your online order number to initiate the return or exchange. If the purpose of your return is to exchange the item, upon approval a replacement will be sent to the original shipping address.

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit shortly after your return/refund was processed, timing to receive it may depend on your card issuer's policies.

Shipping Cost
If the reason for the return or exchange is due to seller error, sending the wrong product, or product defect, we will cover all required shipping cost. If the return is for any other reason, you may be responsible for shipping cost, but it will be reviewed on a case by base basis.

Non-Refundable Items

  • Giftcards
  • Vouchers
  • Credits
  • Downloadable
  • Custom or Bulk Orders (Bulk is defined as any large order of 25 or more pieces, that is placed a discounted rate)

These items are not eligible for any return or exchange.